Terms of service

Terms of Service

Welcome to Joybarba. These Terms of Service (“Terms”) govern your access to and use of the Joybarba website, online store, products, content, features, and services, including any purchase you make through our website (collectively, the “Services”).

Throughout these Terms, “Joybarba,” “we,” “us,” and “our” refer to Eastsign Electrical Appliances Limited, doing business as Joybarba. “You” and “your” refer to any visitor, customer, or user of the Services.

By visiting our website, creating an account, placing an order, or otherwise using the Services, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on our website.

If you do not agree to these Terms, please do not use our Services.

1. Online Store Terms

You must be at least the age of majority in your place of residence, or have permission from a parent or legal guardian, to use our Services or make a purchase.

You agree not to use our products or Services for any unlawful or unauthorized purpose. You may not violate any applicable laws, regulations, or third-party rights when using our Services.

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

2. Products and Product Information

Joybarba offers tea-related products, including matcha tea capsules, pods compatible with certain coffee or tea machines, and yerba tea K-Cup style products.

We make reasonable efforts to display product names, descriptions, images, ingredients, prices, availability, and other information accurately. However, we do not guarantee that all product descriptions, images, pricing, packaging, colors, or other content will be error-free, complete, current, or identical to the product you receive.

Product availability may change without notice. We reserve the right to discontinue any product at any time.

3. Food, Beverage, and Wellness Disclaimer

Our products are food and beverage products. Any statements on our website regarding energy, focus, wellness, balance, lifestyle, ingredients, or product benefits are provided for general informational purposes only.

Our products and content are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information on our website is not medical advice. Please consult a qualified healthcare professional before using any product if you are pregnant, nursing, taking medication, have a medical condition, have caffeine sensitivity, or have concerns about any ingredient.

You are responsible for reviewing product ingredients, allergen information, preparation instructions, and usage recommendations before consuming our products.

4. Machine Compatibility and Third-Party Trademarks

Some Joybarba products may be described as compatible with certain machines or formats, such as Nespresso Original machines or K-Cup style brewers.

All third-party trademarks, brand names, product names, and logos are the property of their respective owners. References to third-party brands are used for compatibility, identification, or descriptive purposes only. Unless expressly stated, Joybarba is not affiliated with, endorsed by, sponsored by, or approved by any third-party machine manufacturer or brand owner.

Compatibility may vary depending on machine model, condition, maintenance, settings, and usage. You are responsible for using products according to the instructions provided by your machine manufacturer.

5. Orders, Acceptance, and Cancellation

When you place an order, you agree that all information you provide is accurate, complete, and current. After you submit an order, we may send you an order confirmation email. This confirmation does not mean that your order has been accepted.

We reserve the right to accept, reject, cancel, limit, or modify any order for any reason, including suspected fraud, incorrect pricing, product unavailability, shipping restrictions, payment issues, or errors in product information.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method, unless otherwise required by law.

6. Pricing, Taxes, and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices, discounts, promotions, shipping charges, and product availability are subject to change without notice.

Taxes, duties, customs fees, and shipping charges may be calculated at checkout where applicable. You are responsible for any taxes, duties, import fees, or other charges required by your location or applicable law.

We accept the payment methods displayed at checkout. By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and authorize us or our payment processors to charge the total amount of your order.

We do not store full payment card details. Payments may be processed by third-party payment providers, and your use of those payment service